Do you offer international shipping?
Yes, we ship internationally.
Where do you ship from?
Our products are sourced from trusted manufacturers in the USA and Europe. Your order will be dispatched from the most suitable location based on your shipping address. For instance, if you reside in Europe, your order will be shipped from a country within the European Union, ensuring a seamless delivery experience without additional taxes or import duties.
How can I track my order?
Every order is provided with a tracking number with which you can track the journey of your order. Shipping time varies for different countries.
What payment methods do you accept?
Currently, we exclusively offer PayPal as our primary payment method. This choice also provides an added layer of security, offering you financial protection in the rare event of issues such as order loss or discrepancies. We are continuously exploring additional payment options to enhance your shopping experience.
Can I modify or cancel my order?
You have a 24-hour window from the time of placing your order to make any modifications or cancellations. Beyond this timeframe, we’re unable to accommodate changes, as the production process for your order would have commenced.
What is your return/exchange policy?
Currently, we don’t accept any returns or exchanges. We kindly advise reviewing your order carefully before finalizing the purchase to ensure accuracy.
Is my personal information secure?
Absolutely. We prioritize the security of your personal information. In compliance with GDPR regulations in Europe, stringent measures are in place to safeguard your data. Your privacy matters, and we are committed to maintaining the highest standards of data protection, ensuring you can shop with confidence and trust in the confidentiality of your information.
How do I contact customer support?
You can get in touch with us on Instagram or sending a message through the contact form on our website.